CUPS (Faculty Profiles)

What is CUPS?

CUPS is a data-management system that houses provider profiles for CUIMC. It is used to power the ColumbiaDoctors website, a growing number of CUIMC departmental websites, and the NewYork-Presbyterian Hospital website. Having a CUPS profile can be vital to your providers and department. CUPS is a database that can feed information into your website. Provider pages on your website can pull information from CUPS, making a seamless interface. The CUPS system is designed to house all profile information about CUMC faculty, including both clinical and research information. If information is updated in CUPS, it will be automatically updated on your website. Websites taking advantage of CUPS allow patients and referrers to easily find your online profile, by improving search engines’ ability to identify information.

Clinical Profiles

To request a new clinical profile or to make an update to existing clinical profile, please email columbiadoctorsprofiles@columbia.edu. ColumbiaDoctors will only create profiles for clinicians and clinicians with research segments. Requests also may be made using the form on the landing page of CUPS.

Non-Clinical Profiles

To request new profiles or updates to profiles for researchers, teaching faculty, or other staff members, please contact your department administrator to approve your request. Your department administrator will contact the appropriate web site liaison, who will in turn enter the request for the web team through JIRA.

Required Information for New Profiles

To create a CUPS profile the following fields are required:

  • First Name
  • Middle Name or Initial (If applicable)
  • Last Name
  • Name Suffix (If applicable; Example: Junior)
  • Professional Suffix (Example: MD, PhD)
  • UNI
  • Gender (Male/Female)
  • Do they need a research profile?
  • Do they have publications?
  • Do they have a profile on RecruitMe?

Who May Edit Profiles?

Physicians and/or their administrators may edit physician profiles.

  • Physicians have automatic access to edit their own profile.
  • To obtain administrator access for clinical profiles, the departmental administrator should email columbiadoctorsprofiles@columbia.edu with the name and UNI for the administrator.
  • To obtain editing access for non-clinical profiles, please have your administrator submit a service request in JIRA.

Logging In to CUPS

To access CUPS, users will need to be connected to CUIMC’s network locally (on CUIMC campus, not just CU) or via VPN (remotely). For more information on how to connect via VPN, please visit CUIMC IT’s Virtual Private Network (VPN) page.

  1. Go to: http://columbiaprofiles.org/
  2. You will then be redirected to a Columbia University login screen that uses CU IT's central authentication service (CAS).
  3. Enter your Columbia University (CU) UNI and password for authentication.
    1. This is not necessarily the same login information that you use for your CUIMC email. To test whether your password is functional, try logging into MyColumbia.
    2. If you have issues, please review our troubleshooting information on our login issues user guide 

How to Review a Profile

  1. For physicians: After logging in, select “Click here to edit my CUPS profile.”
  2. For administrators: Click the blue link in the “URL” column to open a profile
  • Select “profile preview” at the top of the page, in the blue menu. This profile view will open in a new window. This allows you to view all of the content, in all categories, that currently exists in a profile.
  • Click “view ColumbiaDoctors.org profile” to see how content will display on the ColumbiaDoctors website. Note: Research-only profiles do not display on ColumbiaDoctors.

Editing Profiles

Profile Tabs

Once you are logged in and viewing a profile, you will notice that there are 5 tabs at the top of the editor that separate the profile fields into different sections

  1. Identifiers: This tab is active for FPO and Web Services staff only.
  2. Person: You may edit select content contained here.
  3. Provider: You may edit select content contained here. Any restricted fields will need to be requested to columbiadoctorsprofiles@columbia.edu
  4. Researcher: If activated, you may edit content contained here. For activation, please contact the CUIMC web team through Jira.
  5. Publications: If activated, you may edit content contained here. For activation, please contact the CUIMC web team through Jira.

Non-Editable Fields

Some fields are locked to be edited by FPO or Web Services staff only.

  • For clinical profiles that have fields that you do not have the ability to edit, email columbiadoctorsprofiles@columbia.edu.
  • For non-clinical profiles, your administrator must submit a service request through Jira.

Headshots

Headshots in CUPS can only be updated by the FPO or Web Services

  • For headshots updates to clinical profiles, email your headshot to columbiadoctorsprofiles@columbia.edu for placement on your profile.
  • For headshot updates to non-clinical profiles, your administrator must submit a service request through Jira.

CUPS requires high-quality digital images meeting the following requirements:

  • The minimum photo size required is 420px wide x 630px tall (1 to 1.5 ratio) at 72dpi
  • Profile photos should not be re-sized and should be un-cropped in their original format (preferably jpg)
  • Profile photos should be clear, not blurry, have no special effects (Gradients, fades or borders) and have plenty of room around their face for cropping if necessary

If you would like to request a professional headshot, please contact the CUIMC Video Studio through the CUIMC Office of Communications.

Academic Titles

Academic titles in CUPS can only be updated by the FPO or Web Services. Only titles that have been processed into Columbia’s systems and are noted in the Columbia directory will be updated.

  • For academic titles updates to clinical profiles, email your headshot to columbiadoctorsprofiles@columbia.edu for placement on your profile.
  • For academic titles updates to non-clinical profiles, your administrator must submit a service request through Jira.

Any title updates required for the directory will need to be requested to Faculty Affairs:

CUPS Support

Please email us and we’ll be happy to assist you.