Video embed issue found on Mon 12/14/2020 that impacts Distribution sites

December 14, 2020

Overview

Starting on Mon, 12/14/2020, we discovered a video embed issue that impacts Distribution sites.

Impacted Sites

  • All Distribution sites

Issues

  • Video embeds using YouTube are currently not visible on several Distribution sites.

We are aware of the issue and are working on a solution as soon as possible. We apologize for the inconvenience and thank you for your patience.

Timeline

  • Mon 12/14/2020, 4:04 p.m.
    Open: We received a report that video embeds were not visible.
  • Mon 12/14/2020, 4:06 p.m.
    In Progress: We started an investigation into issues reported.
  • Tue 12/15/2020, 10:35 a.m.
    In Progress: We are aware and have confirmed there is an issue with video emebeds and are working on a solution as soon as possible.
  • Tue 12/15/2020, 1:15 p.m.
    In Progress: We implemented a temporary fix on select sites
  • Wed 12/16/2020, 3:10 p.m.​
    Resolved: All video embeds should now be working correctly and a permanent solution has been put in place.